Is AI a Threat or Benefit to the Hospitality Industry

In recent years, the hospitality industry has been witnessing innovation and transformation like never before, with the integration of Artificial Intelligence (AI). From personalised guest experiences to streamlined operational processes, AI has become a powerful force in reshaping the way hotels, restaurants, and other businesses in the hospitality sector operate. So, it’s something that I have been looking at with …

Why is Encouragement So Important to Mentoring?

Why is Encouragement So Important to Mentoring?

The Oxford Dictionary defines encouragement as “the action of giving someone support, confidence, or hope”. And, as a professional mentor, that inspires me. In fact, National Day of Encouragement on 12th September has got me thinking about why encouragement is such a powerful part of the mentoring process. You see, I’m genuinely passionate about people. I’d have been in the …